How to calculate software ROI
Software ROI is what a tool saves you, minus what it costs, divided by that cost. Savings come from two places: other tools it replaces, and staff time it frees. Enter the yearly price, the setup and training cost, the yearly cost of tools it replaces, hours saved a week, the hourly cost of that work and the years to count. It works for SaaS subscriptions and licensed software alike.
In the example, software costs $12,000 a year plus $3,000 to set up. It replaces $9,000 a year of other tools and saves 10 hours a week at $35 an hour. We assume 3 months to switch over before the full savings start. Over 3 years it saves $79,333 and costs $39,000: a net gain of $40,333 and a 103% ROI. It pays for itself in month 5.
Most of the value here is time. Replaced tools alone would leave you $3,000 a year behind. The 10 hours a week are worth $18,200 a year. If the real saving is 5 hours, ROI falls to 35% and payback moves to month 9. If the switch takes 6 months instead of 3, ROI falls to 95%. Set the switch-over time under More options.
Time a few tasks in your current setup, run a trial, and time them again. Count the hours of everyone who'll use the tool, not just one person. Add migration, training and integration costs to setup. Then compare the payback month with your contract length, so you don't sign for 3 years on a tool that pays back in 4.