How to calculate training ROI
Training ROI is the value of the extra work trained people produce, minus the cost of the training, divided by that cost. Enter what the training costs, how many people take it, their average salary, how much more they get done afterward, and the years to count. We value the gain as a share of their pay and shrink it each year as trained people leave.
In the example, $5,000 trains 10 people paid $50,000 a year, and each gets 3% more done. That's worth $15,000 a year across the group at first. With 15% of them leaving each year, the gain over 2 years is $25,786. Against the $5,000 cost, that's a net gain of $20,786 and a 416% ROI. It pays for itself in month 5.
When someone leaves, their new skills leave with them. Under More options, set your yearly turnover. At 30%, the example still returns 335%, because the gain is so large relative to the cost. Training that costs more per person, or brings a smaller gain, is far more sensitive to who stays.
Measure the gain on something concrete before and after: sales per rep, tickets closed per agent, errors per thousand units, or hours per task. If the real gain is 1% instead of 3%, the example returns 72% and pays back in month 13. Results are estimates to plan with.